Common Queries Answered
Frequently Asked Questions
If you need help before, during or after your purchase, this is the place to be. Visit our Help Center or Submit your request.
- We ship all our products directly and fast to the United States, the United Kingdom, Australia, Singapore, and Hong Kong.
- Buyers from the U.K. are responsible for any customs fees and taxes.
- Customers from the European Union (EU) & Switzerland click here >
- Customers from New Zealand (NZ) and Canada (CA) click here >
- If you’re any other country, please click here to find the best modafinil vendor for your location.
- We now ship modafinil from Singapore and India worldwide by using the Express Mail Service. The EMS requires a signature upon delivery.
- The delivery process takes from 7 up to 12 business days for orders from the USA, the UK, and Australia; and 14-30 days for the rest of the world. Both Express and Registered Airmail shipping options are NOT trackable until your package reaches the destination country.
- We provide your tracking number within 24-72 hours after purchase. See how the tracking process works >
We want to make sure you have a positive experience with us. Most of our deliveries go smoothly, but if there’s a problem with a product, our refund policy assures that buyers satisfied the product they ordered, or always get their money back.
You can use 100% money-back guarantee when you:
- don’t receive an item within 30 days;
- you receive an item that doesn’t satisfy your needs.
Both Express and Registered Airmail shipping options are NOT trackable until your package reaches the destination country.
Once the package reaches your country (typically in 5-7 business days after placing an order), you will be able to track it using our order tracking page.
Your query is responded within maximum 24 hours. Our Support team members provide help with every problem you might encounter. Submit a request >
Get in touch with our support team ASAP.
We split bulk orders and large quantities (for example, 500 tablets) into several packages (300 tabs each) and ship them separately every 3-5 days in order to avoid any issues at customs.
Still Need Help?
Get in Touch With Us
Please have your order and tracking number ready if available.
This will help our support agents find your order, locate your package, and solve problems much faster.
Visit your local postal provider websites for more detailed tracking updates.
- Billing FAQ
- Shipping FAQ
- Order Tracking
- USPS Tracking (USA)
- Australia Post Tracking
- Track & Trace (Royal Mail)
We Cover All Your Needs
We have the following Rx drugs available to ensure you get all your needs and can be ordered by submitting a request above. These orders will be manually processed.
The most popular ED pills (Viagra, Cialis, Levitra, Dapoxetine) are available for purchase with our Male Force ED Pack >